I stayed at Appt 15 last weekend (3/11 - 6/11).
I just wanted to write to say how much we enjoyed staying at Outrigger. Upon check in our room wasn't ready as we arrived at 11.30am, which is totally understandable, we left our luggage downstairs and Shannon said she would phone us when room was ready, which she did. When we arrived back to check in Shannon was so friendly and informed us of places to go and how to get there, what a great person to have at your reception. Check in was quick and with a smile. She explained what we needed to know and what had to be done upon checking out.
Our room was squeaky clean, very spacious and everything we needed was there. The furnishings were very tasteful and we loved how there was a spacious balcony overlooking the most beautiful pool and hot tub. The gardens were gorgeous and very well kept. Also another outdoor undercover area out the back with a sun lounge, Outrigger have thought of everything. The beds were so comfortable and having all the doors and windows there was always a constant breeze throughout the apartment.
We went back to Shannon to ask if my niece could stay (she surprised us with a visit from brisbane), this again was not a problem at an extra charge of $90 which we thought was very reasonable. Shannon arranged for a mattress and bedding to be brought to the appartment straight away.
We also loved having Ollie come and visit us each morning when we were sitting on our balcony, what a beautiful natured friendly dog. We wanted to steal him lol!!!
Also over the weekend we met other people that worked there, gardener, pool man, another receptionist (which we didnt get their names),again all very friendly and always smiling.
What a lovely bunch of people you have working there. I would not hesitate to recommend the Outrigger to anyone, very reasonable prices too, compared to alot of other accommodation we looked at, and the location is awesome!!! Your accommodation is of very high standard, extremely well maintained and service is impeccable!
I will definitely be staying at Outrigger when I come again.
Thank you for your hospitality.
Regards Tara Mogford
"Just a quick note to thank you once again for making our stay in Byron so relaxing and fun. We had such a memorable time and were so sad to have to leave today. We're definitely planning on coming back and we'll definitely recommend you to our friends and family. All the best."
Amanda, Paul & Aidan
"Just wanted to say a really big thankyou to you for our awesome weeks holiday.... The apartments are just beautiful with everything you need and a fantastic location, it is a credit to you and I hope things work out there for you all.
Thankyou also for your lovely hospitality.
We certainly will be back."
Janet and Joe
"We were a group of 14 for a 60th birthday weekend. We couldn't have chosen a better place to stay, Shannon was very helpful and eager to make things right for us. The noise curfew of 10pm a good idea and not a problem, making it comfortable for everyone. Walking distance to most of what Byron has to offer added to the convenience. I will be recommending The Outrigger to others, and, we'll be back. Thanks again Shannon!"